More Pricing Power through Value Power
Suppliers of supposedly “interchangeable” products such as C-parts (screws, nuts, office supplies, etc.) are under particular price and cost pressure. To remain competitive, they have two options: they are either better or cheaper than their competitors. Companies who focus on being ‘cheaper’ quickly find themselves in a price war they cannot win. Suppliers who focus on being ‘better’ face a variety of opportunities to create added value beyond the product. Ultimately, the customer always decides what added value is. In the B2B environment, suppliers provide added value, e.g., by reducing their customers´ Total Cost of Ownership. If they do this better than their competitors, they have Value Power. And Value Power is the basis of Pricing Power: Customers recognize the added value, are willing to pay higher prices, and react less strongly to price increases. How can you find opportunities to create added value (differentiation), especially when you offer ´interchangeable´ products? Answer: By changing the perspective: The focus is then no longer on your product, but on the customer's ecosystem. The key question is: How can we help our customers measurably increase their business success?